It seems like the busier we get, the more resources there are to help us manage things. Email, for example, let us communicate with others much more quickly than calling hundreds of contacts per day. Though who really gets through .. Read more →

As the owner of your very own small business, you go into work elated due to a product release later in the week. You’ve worked hard to get where you are and soon all the blood, sweat, and tears will .. Read more →

Did you know you’re actively chasing your customers away? It’s true. Once they buy something, you send them on their way, never to be seen through your virtual doors again. We spend so much time trying to rope customers in to .. Read more →

An increasing number of the world's financial companies have leapt over the online innovations of the past few years and gone right to the use of social media in a significant, and financially sound, new direction. Amex, in particular, .. Read more →

What’s the face of your company? Believe it or not, one of the most common positions at a company may in fact be your brand ambassador – the customer service agent. A brand ambassador is anyone or anything that “represents” your .. Read more →

In February 2010, Yipit co-founders Jim Moran and Vinicius Vacanti started delivering only the daily deals people want, directly to inboxes. The deals aggregator, tracks 1,000 deals a day across 782 daily deal services including Groupon, LivingSocial, Gilt City, and .. Read more →

One of the more obnoxious times you go through as a business owner is when customers obviously WANT to buy something from you but don’t feel that it's safe to do so. This could be for a number of reasons, .. Read more →

Getting people to your site is one thing. When you first start out with a website, many generally focus on just that; getting as many eyeballs looking at your blog and mission statement as possible using a combination of SEO, .. Read more →

Establishing a “voice” for your brand can be tough. But in this day and age of social media and constant public contact with customers, partners, and prospects, developing a recognizable brand voice is a necessity. Of course, the brand voice sometimes .. Read more →

Today we're excited to announce our acquisition of Qwerly, the pioneer in social media profile APIs, and Fliptop's largest competitor in Europe. Max Niederhofer and Phil Jackson started Qwerly almost a year and half ago to make social data portable. .. Read more →